Safaricom - 2021 Sustainable Business Report

49 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 / STANDING TOGETHER: GOING BEYOND //// OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY HELPING SMALL SCALE FARMERS BECOME MORE PROFITABLE One farmer reports harvesting 30 bags of maize from his farm after partnering with DigiFarm – up from just one bag or less in previous seasons. Others, like Geoffrey Kimathi are equally positive: “In the past, acquiring farm inputs like pesticides and fertiliser was a great challenge. I was incurring losses and lost much of my crop because I wasn’t tending it well – like not using manure. There are no intermediaries which makes the products affordable. Now I can afford to send my children to a private school.” - Geoffrey Kimath, DigiFarm participant FUTURE FOCUS • Expand the number of 5G sites to 150 across nine towns over the next 12 months. • Connect an additional 70 000 homes with fibre. • Launch the BAZE video platform which will enable online content creators to monetise their content through short videos and gives our customer universal access to content at an affordable price. • Officially launch the Mtandao Mobile application which empowers Safaricom customers using Android devices to monitor their network experience easily and conveniently. • Grow 4G coverage to 100% of addressable population. • Finalise partnerships with Microsoft Azure and Google Cloud to enhance our cloud product offering for our enterprise customers. • Move forward with a welfare and asset protection product, known as ‘Bima’ which aims to mitigate the impact of loss of life within a family or theft/loss of property. • Scale up Insurance Premium Financing (IPF) to give our customers access to comprehensive motor insurance through partial financing of premiums. • Further develop digitalisation of the transport sector through a cashless parking solution with contactless vehicle verification. Post-harvest loss solutions Crop insurance eLearning services Irrigation solutions Input credit & scorecard Precision Agriculture Quality affordable inputs Market linkages Planting cycle Planning Harvesting Planting

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