Safaricom - 2021 Sustainable Business Report

23 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 //// STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY ENVIRONMENT FY21 IN REVIEW OUR PEOPLE This section covers our most significant areas of progress and challenge during the 2021 financial year (FY21). Any changes in performance have been stated using year-on-year comparison with FY20 performance. OF TOTAL WORKFORCE IN SENIOR MANAGEMENT 50% OF STAFF ARE ENGAGED 92% FATALITIES THIRD PARTY 3 34% IN WORKFORCE DIVERSITY: PERSONS LIVING WITH DISABILITIES 2.6% CARBON FOOTPRINT (tCO 2 e) USING SOLAR & HYBRID CLEAN POWER 255 sites WATER CONSUMPTION TOTAL WASTE COLLECTION (88% RECYCLED) 75 465 kgs - 3% 2% 15% 74.8% FY20:1 75% 1% 10.5% 2.8% DIVERSITY: WOMEN SEMA SURVEY SAFETY DIVERSITY: WOMEN STAFF LIKELY TO RECOMMEND SAFARICOM AS A GREAT PLACE TO WORK 93% SEMA SURVEY FRAUD SEMA SURVEY STAFF UNDERSTAND THEIR PURPOSE 92% STAFF DISMISSED FOR FRAUD 28 OF E-WASTE COLLECTED AND RECYCLED TO DATE 1 430 Tonnes 11% 66 032.7 57 792m 3 13% 43.5%

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