Safaricom - 2021 Sustainable Business Report

22 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 //// STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY RESPONSIBLE CONSUMPTION AND PRODUCTION: “ENSURE SUSTAINABLE CONSUMPTION AND PRODUCTION PATTERNS.” PEACE, JUSTICE AND STRONG INSTITUTIONS: “PROMOTE PEACEFUL AND INCLUSIVE SOCIETIES FOR SUSTAINABLE DEVELOPMENT, PROVIDE ACCESS TO JUSTICE FOR ALL AND BUILD EFFECTIVE, ACCOUNTABLE AND INCLUSIVE INSTITUTIONS AT ALL LEVELS.” PARTNERSHIPS FOR THE GOALS: “STRENGTHEN THE MEANS OF IMPLEMENTATION AND REVITALISE THE GLOBAL PARTNERSHIP FOR SUSTAINABLE DEVELOPMENT.” KEY UN SDG TARGETS 12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse. 12.6 Encourage companies, especially large and transnational companies, to adopt sustainable practices and to integrate sustainability information into their reporting cycle. KEY UN SDG TARGETS 16.4 By 2030, significantly reduce illicit financial and arms flows, strengthen the recovery and return of stolen assets and combat all forms of organized crime. 16.5 Substantially reduce corruption and bribery in all their forms. 16.10 Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements. KEY UN SDG TARGETS 17.16 Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries. OUR CONTRIBUTION Managing our operations responsibly, decreasing our environmental impact and promoting responsible behaviour among all our stakeholders. • 87 500 pieces of disposable plastic tumblers removed as result of the company move to reusable water glasses in all customer reception areas. Over 200 000 single use plastics removed across the business. • Through our Integrated Waste Management programme, we recycled 88% (75 tonnes) of waste collected from our administrative buildings in Nairobi and our switches in Athi River, Thika and Nairobi. • 1430 tonnes of E-waste collected and recycled since the inception of our E-waste management programme. OUR CONTRIBUTION Managing our operations responsibly and ethically and fighting corruption in all its forms. • 97% of our suppliers have signed up to the Code of Ethics for Businesses in Kenya. • 451 dealers and their staff, 1345 agents and 530 suppliers trained on Know Your Customer (KYC) requirements for registration of customers to combat money-laundering and other crimes associated with mobile money. • 98.5% of staff taken through ethics and anti-corruption training. OUR CONTRIBUTION Partnering and building collective capacity of people, organisations and nations to promote and advance the SDGs. • Partnership for acceleration of digital services aspiration through the cloud with Amazon Web Services. • Partnership with Circle Gas to provide access to clean energy for low income households in Kenya. • Joint venture with Vodacom in acquiring M-PESA brand to accelerate financial inclusion in Africa. • Six portfolio companies to date with a close commercial partnership with Safaricom (Sendy, mSurvey, Eneza, Lynk, Farm Drive and iProcure).