Safaricom - 2021 Sustainable Business Report

21 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 //// STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY INDUSTRY, INNOVATION AND INFRASTRUCTURE: “BUILD RESILIENT INFRASTRUCTURE, PROMOTE INCLUSIVE AND SUSTAINABLE INDUSTRIALISATION AND FOSTER INNOVATION.” REDUCING INEQUALITY: REDUCE INEQUALITY WITHIN AND AMONG COUNTRIES. KEY UN SDG TARGETS 9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human wellbeing, with a focus on affordable and equitable access for all. 9.C Significantly increase access to information and communications technology and strive to provide universal and affordable access to the Internet in least developed countries by 2020. KEY UN SDG TARGETS 10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status. 10.4 Adopt policies, especially fiscal, wage and social protection policies, and progressively achieve greater equality. 10.C By 2030, reduce to less than 3 per cent the transaction costs of migrant remittances and eliminate remittance corridors with costs higher than 5 per cent. OUR CONTRIBUTION Delivering connectivity and innovative products and services to provide unmatched solutions to meet the needs of Kenyans. • Our mobile network coverage – 96% of the population covered by 2G, 95% covered by 3G and 94% covered by 4G, with over 22 million Kenyans connected to the internet. • We extended our fibre optic cable footprint to 10 080 kilometres and have so far connected 204 234 homes and 15 300 businesses to high speed internet. In addition, we have connected over 21 364 businesses through our 4G LTE. • We have completed the construction of 43 of the allocated 48 sites under the Universal Service Fund, providing mobile connectivity to 204 181 people in underserved areas. • Over 726 100 IoT connections in asset management, utilities and telematics, with use cases such as monitoring of beverage coolers. OUR CONTRIBUTION Reducing inequalities by enabling equal access to opportunities to everyone, especially to vulnerable groups, using Safaricom leadership, network, solutions and technology. • Diverse and inclusive workforce: We have achieved a 50:50 gender balance of all employees, 34% of senior management and 23% of our Technology Division respectively comprise women. 2.6% of our staff are persons living with disabilities. • Women in Business Initiative. We plan to increase the share of our procurement spend going to women owned businesses, currently standing at 2.3%, to 10%. • We have partnered with Google and M-Kopa Solar to provide device financing whereby subscribers can acquire a smart device with daily instalments of KSh 20. To date over 470 000 customers have acquired high end smart devices through this financing.