Safaricom - 2021 Sustainable Business Report

17 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 //// STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY OUR BUSINESS MODEL INPUTS The resources and relationships on which we rely Our network • 5 526 network sites • 10 080 kms of fibre optic network across all 47 counties. Our people • 4 456 permanent employees Our partnerships • Business partners: - 839 suppliers, - 435 active dealers, - 247 869 M-PESA agents. - Financial partners: Alipay, Paypal, Visa, Central Bank of Kenya and other financial institutions - Technology partners: Amazon, Google - Other partnerships with educational initiatives, health authorities, regulators OUTPUTS Our products and services, by-products and waste Mobile data Mobile broadband services Messaging SMS and MMS services Devices Handsets, routers and other devices Voice Prepaid and post-paid voice call plans Fixed services Fixed, fibre and leased lines, wireless and hosted services M-PESA Mobile money transfer, payments and international remittances IoT Solutions For applications such as: • Asset management • Telematics • Smart metering OUTCOMES The consequences of our business activities and outputs Value for the country • Network coverage of the Kenyan population: 2G: 96% 3G: 95% , 4G: 94% • Closed at 4 300 fibre-ready buildings • 28.3M customers have access to financial services through M-PESA • 204 234 residential homes and 15 300 enterprise customers connected to the fibre optic network • 726 100 IoT connections Value for shareholders • KSh 1.71 earnings per share • Paid an interim dividend of KSh 0.45 per ordinary share amounting to KShs 18.03 billion and a final dividend of KSh 0.92 per ordinary share amounting to KSh 36.86 billion TRUE VALUE for Kenyan society • Impact on society: 9.7 x profit of KSh 68.7 billion • Contribution to GDP 5.2% • Sustaining employment through wider economic impact: 1 003 669 jobs in FY21 Contribution to the SDGs