Our Material Topics

Our sustainability material topics are the most important environmental, social, economic and governance imperatives and opportunities for our organisation and stakeholders.

This section describes each of our material topics, how these influence us and how we respond to them as an organisation. As part of our ongoing commitment to the SDGs, we have included references to the goals to which we have aligned our efforts in each chapter again this year.

There have been no significant changes to the list of our material topics from last year and all of these topics are material to all entities within the organisation.

Governance, business ethics and risk

We consider sound corporate governance, ethical behaviour, and robust risk management to be fundamental to our commercial sustainability.

Building regulatory resilience

As part of our ongoing commitment to the SDGs, we continue to work with our regulators to provide universal and affordable access to all (SDG 9) reducing the digital divide (SDG 10).

Our network

We are committed to developing reliable, sustainable and resilient network infrastructure and to providing universal and affordable access to data for all.

Environmental stewardship

As part of our ongoing commitment to the SDGs, we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our consumption.

Innovation

Mobile communications technology is already an essential part of many people’s lives and part of the fabric of the world in which we live.