Safaricom - 2020 Sustainable Business Report

SAFARICOM 2020 | SUSTAINABLE BUSINESS REPORT 72 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS OUR STAKEHOLDERS CONCLUDING REMARKS Changing skills priorities impacts gender representation The following table describes the movement of employees during the year by career level and gender. The percentages in the table represent the proportion of the staff population at that career level and gender (not the proportion of the total staff population). As the table illustrates, the labour movements within the business remained fairly stable. This was largely driven by the measures put in place to achieve gender parity at all levels as well as our employee value proposition aimed at making us the best place to work. As we transition to a becoming a digital services provider, we continue to invest in upskilling our workforce and exposing them to broader roles and assignments. Our transformation from being a telco’ to being the digital services provider has changed the roles and skills being prioritised within the business. This has impacted our talent management goals and slowed down the recruitment and growth of women within the business. We have had fewer vacancies this year and combined roles into bigger portfolios that are frequently absorbed upwards by a more senior employee, who is often male. Internal labour market map Female employees Male employees Snr Mngmnt Mid. Mngmnt Entry level Snr Mngmnt Mid. Mngmnt Entry level Hires FY20 4.6% 4.2% 1.8% 2.5% 7.7% 3.8% FY19 2.1% 5.4% 6.4% 2.9% 6.7% 11.0% FY18 7.8% 6.4% - 5.3% 7.8% 25.8% Internal mobility FY20 6.5% 1.6% 0.7% 5.6% 2.3% 0.9% FY19 2.1% 4.6% 6.2% 7.3% 3.9% 7.8% FY18 1.1% 5.3% 2.1% - - - Laterals FY20 10.2% 8.7% 2.0% 9.6% 7.0% 1.3% FY19 15.5% 5.7% 2.3% 11.7% 6.3% 1.9% FY18 17.8% 10.5% 2.6% 9.2% 7.4% 2.4% Voluntary exits FY20 1.9% 2.9% 3.3% 4.1% 4.1% 3.2% FY19 6.2% 2.8% 2.4% 5.8% 3.4% 3.0% FY18 7.8% 4.2% 2.7% 4.9% 4.2% 3.6% Total exits FY20 2.8% 3.4% 4.5% 5.1% 4.9% 4.8% FY19 9.3% 3.6% 5.2% 8.3% 7.0% 5.9% FY18 7.8% 4.7% 5.7% 5.8% 5.2% 8.3%