OUR CORPORATE STRATEGY
The following matrix plots the three pillars of our corporate strategy (listed right) against each of our material topics (listed below left) to illustrate how our strategy also supports our efforts related to the SDGs.
Customer first
Segmentation helps us understand the needs of our more than 31.8 million customers.
Relevant products
We use insight gathered from multi-level customer engagements to design products and services relevant to the precise needs of our customers.
Operational excellence
We assess everything we do in light of whether it best serves our operations and enables us to work with speed, simplicity and trust.
