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Introduction
YEAR IN REVIEW
INTERVIEW WITH OUR LATE CEO
MESSAGE FROM THE CHAIRMAN
Our Business
SAFARICOM AT A GLANCE
OUR BUSINESS MODEL
OUR CORPORATE STRATEGY
WHAT THE SUSTAINABLE DEVELOPMENT GOALS MEAN TO US
THE TRUE VALUE WE HAVE CREATED
Our Material Topics
GOVERNANCE, BUSINESS ETHICS AND RISK
REGULATORY ENVIRONMENT
OUR NETWORK
ENVIRONMENTAL STEWARDSHIP
INNOVATION
Stakeholder Engagement
OUR CUSTOMERS
SOCIETY
OUR EMPLOYEES
OUR REGULATORS
OUR BUSINESS PARTNERS
OUR SHAREHOLDERS
THE MEDIA
Concluding Remarks
About Our Reporting
HOW WE CALCULATE EMISSIONS
HOW WE DETERMINE OUR MATERIAL TOPICS
HOW WE CALCULATE OUR WATER CONSUMPTION
2019 GRI CONTENT INDEX
LETTER OF ASSURANCE
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OUR BUSINESS MODEL
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