-
FY18 IN REVIEW
This section highlights our most significant challenges and areas of progress during FY18. Any changes in performance have been stated using year-on-year comparisons with FY17 performance.
0
Fatalities
5%
0
jobs sustained (FY18 True Value assessment)
17%0
dismissals for fraud2%
0%
staff members proud to work at Safaricom (SEMA Survey*)
0.3%0%
colleagues are differently-abled people
staff trained on ethics and anti-corruption0%
proportion of women in senior management 2%0%
-
0%
suppliers signed up to the Code of Ethics for Businesses in Kenya
Market share (active subscribers)4.9%0%
1%0%
2G Coverage (% population)1%0%
3G Coverage (% population)10%0%
4G Coverage (% population)
0%
contribution to Kenya's GDP
0hours
24 April 2017 network outage -
5%
Carbon emissions (tCo2e)0
0
single-use plastic bags replaced by eco-friendly, reusable carry bags
0%
waste generated within the business is now recycled or reused (Administrative buildings in Nairobi (HQ1-3, Jambo Contact Centre (JCC), Safaricom Care Centre (SCC))
Fuel Consumption* (litres)0.1%0
*Safaricom Network
0%
tonnes of e-waste collected since 20135%
Water consumption0m3
Cost of energy per site (KES per site per month)2%0
-
0+
students receiving educational support through Shupavu 29116.5%
0
sites powered by renewable energy
21%0
Electricity consumption (MWh)
0
Songa By Safaricom music streaming app downloads0
Kenyan households using M-KOPA Solar’s clean, green energy home lighting solutions
97%
0
Kenyans saving for healthcare using M-Tiba
0
refugee students accessing high quality education through Instant Network Schools programme
F19 Year in Review
This section highlights our most significant challenges and areas of progress during the 2019 financial year (FY19). Any changes in performance are indicated against FY18 performance for year-on-year comparison.
-
0
Water Consumption (L)
additional 8,378 litres due to new Customer Care office in Eldoret
-
0
Carbon emissions (tCO2e)
increase of 2,024 tCO2e
-
E-waste collected to date (tonnes)
0
217 tonnes collected in FY19
-
0
Recyclable/Organic Waste Collected (kg)
-
0%
Percentage of Female Employees in Workforce
-
0%
Percentage of the Workforce that is differently-abled
MESSAGES FROM OUR LEADERSHIP
MESSAGE FROM THE CHAIRMAN
INTERVIEW WITH OUR CEO
As Chairman of the Board, it is my pleasure to present our eighth annual sustainable business report. As this report describes, we continue to frame sustainability as a business response to the challenges we face as a society, and as a central facet of our purpose: to transform lives. In FY19, we sharpened our focus on the customer, providing affordable products and services, segmenting our product offering, innovation and development, and delivering our SDG-related commitments.
One of the biggest challenges the world is facing today is climate change. In recognition of this, we made the bold commitment to become a net zero carbon-emitting company by 2050. Did we know how we were going to achieve this goal when we started? No. We just knew that we had to try. Has embracing this challenge given us a clearer idea of what needs to be done? Yes. Making this pledge has galvanised us and many of our initiatives can be mapped to it. It is encouraging us to be more radical and inventive and to think more creatively about our relationship with energy, together with the potential use of carbon offsets
“We continue to frame sustainability as a business response to the challenges we face as a society, as well as a central facet of our purpose to transform lives.”
“The public sector cannot solve the challenges we are discussing by itself. There is so much the private sector can and needs to do.”
VIEW AS AN INTERACTIVE PDF OR AN E-BOOK
