-
FY18 IN REVIEW
This section highlights our most significant challenges and areas of progress during FY18. Any changes in performance have been stated using year-on-year comparisons with FY17 performance.
0
Fatalities0
jobs sustained (FY18 True Value assessment)0
dismissals for fraud0%
staff members proud to work at Safaricom (SEMA Survey*)0%
colleagues are differently-abled people0%
0%
-
0%
suppliers signed up to the Code of Ethics for Businesses in KenyaMarket share (active subscribers)4.9%0%
0%
2G Coverage (% population)0%
3G Coverage (% population)0%
4G Coverage (% population)0%
contribution to Kenya's GDP0hours
24 April 2017 network outage -
Carbon emissions (tCo2e)
0
0
single-use plastic bags replaced by eco-friendly, reusable carry bags0%
waste generated within the business is now recycled or reused (Administrative buildings in Nairobi (HQ1-3, Jambo Contact Centre (JCC), Safaricom Care Centre (SCC))Fuel Consumption* (litres)0.1%0
Fuel Consumption* (litres)0%
tonnes of e-waste collected since 2013Water consumption0m3
Cost of energy per site (KES per site per month)2%0
-
0+
students receiving educational support through Shupavu 2910
sites powered by renewable energy0
Electricity consumption (MWh)0
Songa By Safaricom music streaming app downloads0million
households using M-KOPA Solar’s clean, green energy home lighting solutions0
Kenyans saving for healthcare using M-Tiba0
refugee students accessing high quality education through Instant Network Schools programme
MESSAGES FROM OUR LEADERSHIP
Link to: MESSAGE FROM THE CEO
“As a business, we innovate to create sustainable, commercial business solutions, not philanthropic gestures.”
“Commercial, business-driven approaches are required to create the lasting economic growth needed to address social needs and empower communities.”
View as an eBook
There was a welcome focus on innovation this year. At Safaricom, we strongly believe in taking bold risks, charting new paths and running initiatives that will drive and build the Kenya innovation ecosystem, acting as a catalyst for other stakeholders to contribute towards the same.