Safaricom 2018 Sustainable Business Report

16 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS STAKEHOLDER ENGAGEMENT 2018 SUSTAINABLE BUSINESS REPORT SAFARICOM AT A GLANCE Our Values 2000 156,000+ 29.6 5,556 5,469 233.7 96% 86% 35% Nairobi, Kenya 4,945 67% Our Promise Speed Simplicity Trust Year founded M-PESA Agents Customers (million) Employees Fibre Optic Footprint (kilometres) Annual Revenue (KES billion) 2G Coverage (% population) 3G Coverage (% population) 4G Coverage (% population) Headquarters Network Sites Market Share (% subscribers) Twaweza When we come together, great things happen 4G 3G 2G Our Purpose To transform lives