As we have faced the challenges of a market landscape that has been impacted by security, regulatory and infrastructure-sharing dynamics, during the year under review, we accordingly adjusted our operating model to better reflect the reality on the ground.
This has included elements such as:
- Free voice usage to attract and excite the market
- Actively targeting aspirational youth
- Reactively building a greater proportion of the necessary
Our top-line has therefore changed significantly, requiring the right measures to continue to be taken in order to positively affect the bottom-line.