Inputs
- 6,230 (full-time employees and contractors) in FY21
- Digital operating model and agile ways of working
- Strong employee proposition and unique reward propositions
- Commitment to equal opportunities, safety and wellbeing
- Digital and leadership upskilling and reskilling
- Investment in training and development
- Sound compliance and governance systems
- Fair and transparent pay and benefits
Outcomes
50:50 male to female ratio in our workforce
33% women in senior management. Women in senior leadership team (SLT) is 11%
25% women in technology
2.3% of all procurement spend to WIB in FY21
2.6% employees with disabilities
KShs 128 million invested in employee training
46.42 hours of learning per employee in FY21
Inputs
- 39.90 million customers
- 28.31 million one-month active M-PESA customers
- 247k+ M-PESA agents
- Informed engagement with regulators
- New brand promise
- Investor confidence
- Long-standing supplier partnerships
- Strong corporate governance
Outcomes
12.0% growth in total customer base
13.6% increase in one-month active M-PESA customers
Network leadership maintained
Social value through enhanced connectivity and services in inclusive finance, education and health
61% of procurement spend to local suppliers
Key inputs
- 10,080km fibre footprint
- KShs 68.68 billion net income
- KShs 34.96 billion capital expenditure for the year
- A total of 5,526 2G base stations, of which 5,500 are 3G base stations and 5,387 are 4G base stations
- Optimised capital allocation and diversification of revenue growth areas
Outcomes
Kenya’s best 4G network covering 94% of the population, up 17% YoY
204,234 residential homes connected to our fibre optic network, up 43.7% YoY
15,362 businesses connected to fibre optic network; up by 11.8% YoY
Neon Ray – most affordable 4G smartphone in Kenya at KShs 3,999
Key inputs
- KShs 1.45 trillion, USD 13.28 billion market capitalisation (2020; KShs 1.06 trillion, USD 10.08 billion)
- 64.4% market share as at 31 March 2021
- KShs 64.5 billion free cash flow
Outcomes
Mobile data revenue up 11.5% to KShs 44.79 billion
Opex and capex both down 3.2% to KShs 46.03 billion and KShs 34.96 billion, respectively
First-ever interim dividend payout of KShs 18.03 billion
Proposed final dividend payout of KShs 36.86 billion
KShs 339 million invested through our Foundations in FY21
Taxpayer of the year 13 years in a row
Key inputs
- Electricity consumption – 171,104MWh
- Water consumption – 57,103m³
- Fuel consumption – 11,609,726 litres (petrol and diesel)
