SAFARICOM PLC
Annual Report and
Financial Statements
2021
Annual Report and
Financial Statements
2021
FY21 at a Glance
SERVICE REVENUE PROFILE (%)
Voice outgoing | 33.0% | Fixed data | 1.4% | ||
M-PESA | 30.3% | Others | 14.7% | ||
Mobile data | 17.9% |
+12.0% YoY
Total customers to 39.90m
Total customers to 39.90m
+9.9% YoY
One-month active customers to 31.45m
One-month active customers to 31.45m
+12.4%
Distinct Bundle users to 16.71m
Distinct Bundle users to 16.71m
+31.5% YoY
Fixed Home customers to 137.39k
Fixed Home customers to 137.39k