Financial highlights

Steady service revenue growth on an underlying basis**
Service revenue growth
+4.8%

KShs 251.22bn

Service revenue growth
+5.9%

on an underlying basis*

Fixed service revenue
+10.7%

KShs 8.97bn

One month active overall customers
+9.5%

28.63m

One month active chargeable mobile data customers
+10.2%

19.62m

Voice (incoming and outgoing)
-1.4%

KShs 94.45bn

Mobile data revenue
+12.1%

KShs 40.67bn

Messaging revenue
-12.3%

KShs 17.19bn

One month active M-PESA customers
+10.0%

24.91m

M-PESA revenue
+12.6%

KShs 84.44bn

Earnings outperforms guidance generating solid shareholder returns
EBIT (Profit before interest and tax)
+13.5%

KShs 101.01bn

EBIT margin
38.6%

+3.0ppts YoY

Free cash flow
+11.4%

KShs 70.27bn

Headline earnings per share (HEPS)**
+14.3%

KShs 1.78

* Excluding the impact of betting and free M-PESA transactions in response to COVID-19.
** Headline Earnings per share (HEPS) calculated excluding the gain on acquisition of the M-PESA brand (KShs 3.3 billion) divided by number of issued share capital.

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