At Safaricom, our purpose is to transform lives, and we connect people to people, people to opportunities and people to information. Our purpose serves as the framework for all that we do. It is our social contract that helps us drive forward and activate our purpose initiatives across all corners of the business.

We cannot achieve this vision alone. It is only through the collaboration, commitment and integrity of our trusted partners such as you that we can count on, to make a lasting impact in the lives of millions..

As a business, we encourage every stakeholder within our ecosystem to operate ethically. As a valued partner, your role in upholding these standards is critical. By aligning with Safaricom’s ethical values and ensuring that our collective efforts meet the highest levels of compliance, you help safeguard the integrity of our brand, protect our shared interests, and build a legacy of trust with our customers and stakeholders. Together, we can shape the future we desire. This requires more than just business success, demands ethical leadership and a steadfast commitment to doing the right thing, always..

We ask that you continue to prioritize ethical excellence in your operations, comply fully with regulatory frameworks, and make decisions that reflect the values we collectively stand for. Doing the right thing is not just for today, it is essential to securing a future where we all succeed..

We understand that maintaining strong, ethical operations is a shared responsibility. Collaboratively, we can ensure our operations remain robust and free from unethical practices. Given the highly regulated environment we operate in, it is essential that we all comply with laws and regulations to avoid any adverse penalties or lawsuits. It is also important for us to call out unethical acts when we see them happening and reward what is good..

Our journey towards transforming lives depends on all of us doing our part. Let’s continue to build a future that reflects our shared values, one where purpose and ethics guide our actions, ensuring a legacy of success and trust for generations to come..

Thank you for your continued partnership and dedication to excellence..